Refunds and Disputes
How to handle refund requests and payment disputes.
Who is this for?
League Admins and Team Managers who collect fees.
Prerequisites
- Payment collection configured (coming soon)
- Access to your league or team billing settings
Refunds
- Open your league or team settings.
- Go to Billing → Transactions.
- Locate the payment and choose Refund.
- Confirm the refund amount and reason.
Disputes
- Monitor dispute notifications in your inbox.
- Provide requested evidence (receipt, attendance, policy).
- Track dispute status within the billing dashboard.
Note: Exact flows depend on the payment processor when launched.