Privacy Policy
Last updated: December 20, 2024
Your Privacy Matters
At Win, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your personal data and being transparent about our practices.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, phone number
- Profile Information: Photos, bio, athletic background, preferences
- Team/League Data: Team names, rosters, schedules, results
- Payment Information: Billing address, payment method details (processed by our payment provider)
- Communications: Messages, feedback, support requests
1.2 Information We Collect Automatically
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, actions taken
- Device Information: IP address, browser type, operating system
- Location Data: General location based on IP address
- Cookies: See our Cookie section for details
1.3 Information From Third Parties
We may receive information about you from:
- Social media platforms (if you connect your accounts)
- Other users (e.g., when added to a team)
- Third-party services integrated with Win
2. How We Use Your Information
We use the information we collect to:
2.1 Provide and Improve Our Services
- Create and manage your account
- Facilitate team, league, and tournament operations
- Process payments and transactions
- Provide customer support
- Improve and personalize your experience
2.2 Communicate With You
- Send game reminders and notifications
- Provide updates about your teams and leagues
- Send marketing communications (with your consent)
- Respond to your inquiries
2.3 Ensure Safety and Security
- Detect and prevent fraud
- Monitor for violations of our Terms of Service
- Protect the rights and safety of our users
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Secure data centers and infrastructure
However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
5.1 Access and Portability
You can access and download your personal data through your account settings.
5.2 Correction
You can update or correct your information at any time through your account.
5.3 Deletion
You can request deletion of your account and personal data. Note that some information may be retained for legal or legitimate business purposes.
5.4 Communication Preferences
You can opt out of marketing communications while still receiving essential service notifications.
5.5 Data Restrictions
You can request that we limit how we use your personal information.
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are under 18, you should use Win only with parental consent and supervision.
If we learn we have collected information from a child under 13, we will delete that information promptly. Please contact us if you believe we have information about a child under 13.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Win after changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@winplatform.com
Address: Win Platform Inc., 123 Sports Avenue, San Francisco, CA 94105
Phone: 1-800-WIN-PLAY
For California residents: You may also have rights under the California Consumer Privacy Act (CCPA).