Privacy

Privacy Policy

Last updated: December 20, 2024

Your Privacy Matters

At Win, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your personal data and being transparent about our practices.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, phone number
  • Profile Information: Photos, bio, athletic background, preferences
  • Team/League Data: Team names, rosters, schedules, results
  • Payment Information: Billing address, payment method details (processed by our payment provider)
  • Communications: Messages, feedback, support requests

1.2 Information We Collect Automatically

When you use our Service, we automatically collect:

  • Usage Data: Pages visited, features used, actions taken
  • Device Information: IP address, browser type, operating system
  • Location Data: General location based on IP address
  • Cookies: See our Cookie section for details

1.3 Information From Third Parties

We may receive information about you from:

  • Social media platforms (if you connect your accounts)
  • Other users (e.g., when added to a team)
  • Third-party services integrated with Win

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Our Services

  • Create and manage your account
  • Facilitate team, league, and tournament operations
  • Process payments and transactions
  • Provide customer support
  • Improve and personalize your experience

2.2 Communicate With You

  • Send game reminders and notifications
  • Provide updates about your teams and leagues
  • Send marketing communications (with your consent)
  • Respond to your inquiries

2.3 Ensure Safety and Security

  • Detect and prevent fraud
  • Monitor for violations of our Terms of Service
  • Protect the rights and safety of our users

3. How We Share Your Information

We do not sell your personal information. We share information in these circumstances:

3.1 With Your Consent

We share information when you direct us to, such as:

  • Publishing your profile to your team or league
  • Sharing statistics and achievements
  • Connecting with sponsors or partners

3.2 With Service Providers

We work with third-party companies that help us provide our services:

  • Payment processors (Stripe)
  • Email service providers
  • Analytics providers
  • Cloud storage services

3.3 For Legal Reasons

We may disclose information if required to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect the safety of any person

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection
  • Secure data centers and infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Portability

You can access and download your personal data through your account settings.

5.2 Correction

You can update or correct your information at any time through your account.

5.3 Deletion

You can request deletion of your account and personal data. Note that some information may be retained for legal or legitimate business purposes.

5.4 Communication Preferences

You can opt out of marketing communications while still receiving essential service notifications.

5.5 Data Restrictions

You can request that we limit how we use your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze usage patterns
  • Improve our services

You can control cookies through your browser settings. Disabling cookies may limit some features of our Service.

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are under 18, you should use Win only with parental consent and supervision.

If we learn we have collected information from a child under 13, we will delete that information promptly. Please contact us if you believe we have information about a child under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Win after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@winplatform.com

Address: Win Platform Inc., 123 Sports Avenue, San Francisco, CA 94105

Phone: 1-800-WIN-PLAY

For California residents: You may also have rights under the California Consumer Privacy Act (CCPA).

Win - Professional Sports Management Platform